Pocahontas Rubies

Fast Shipping & Professional Packing

We provide a variety of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are educated to pack your items precisely according to the specifications we offer. The goods you send us are checked thoroughly and secured properly prior to shipping. We deliver to thousands of clients every day from all over the world. This shows how we're dedicated to be the largest online retailer in the world. The distribution centers and warehouses distribution are in Europe, as well as the USA.

It is important to note that orders with more than one item are processed according to the particular item.

Before shipping We will inspect thoroughly the items you've ordered. Most orders are delivered within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we're unable to completely manage our stock. The actual stock can change at any moment. Be aware that your order may be out of stock when the order has been placed.

Our policy runs for 30 days. If it's been more 30 days since you purchased your item We're sorry to say that we can't offer you a complete exchange or refund.

You can only return a product when it's unopened and still in the same condition as the day you received it. It must also be returned in the original packaging.